Reverent Hospice Inc. ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information in compliance with applicable state and federal laws, including those in the state of Nevada and the United States. Our commitment to transparency ensures that you are always informed about how your information is handled. We believe that safeguarding your privacy is an essential aspect of the trust you place in us.

Information We Collect

We may collect the following types of personal information:

• Personal Identifiable Information (PII): This includes your name, address, phone number, email address, date of birth, and any other details that can uniquely identify you. These details are necessary for communication and service delivery.
• Health Information: This may include medical history, diagnosis, treatment plans, prescription information, and other health-related details essential for providing hospice services. Accurate health data allows us to deliver personalized and effective care.
• Payment Information: We may collect billing details, insurance information, payment methods, and related financial data. This information is used to process payments and ensure billing accuracy.
• Communication Preferences: This includes your preferences for SMS communications and other methods of contact, ensuring we communicate in a way that suits your needs.
• Technical Information: When you visit our website, we may also collect information such as your IP address, browser type, and access times to enhance your user experience. This helps us improve our digital services and ensure website functionality

How We Use Your Information

The personal information we collect may be used for the following purposes:

• To provide compassionate hospice care and related services tailored to your needs, ensuring you receive the highest quality support.
• To comply with legal and regulatory requirements, ensuring our practices meet state and federal standards and maintaining accountability.
• To communicate with you about your care, appointments, and updates related to our services, keeping you informed and engaged.
• To send SMS communications, if consented to, including important updates and reminders tailored to your specific needs.
• To enhance our services by understanding your preferences, feedback, and areas where we can improve.

Data Sharing

We respect your privacy and will only share your information under the following circumstances:

• With Healthcare Providers: Sharing information to coordinate care and services with other professionals involved in your treatment, ensuring seamless and effective support.
• With Authorized Third Parties: To comply with legal obligations such as subpoenas, court orders, or government requests. We handle these situations with utmost care and confidentiality.
• Business Operations: Sharing limited information with vendors or service providers who assist in our operations, under strict confidentiality agreements and only to the extent necessary for service delivery

Important Disclosure

Consent for SMS Communication: By opting in to receive SMS communications, you agree to receive text messages from Reverent Hospice Agency. Rest assured, the information collected during the consent process will never be shared with third parties for any purpose. We prioritize your privacy and security at all times.

ypes of SMS Communications: If you have consented to receive text messages from us, you may receive the following types of messages:

• Appointment reminders to keep you informed about upcoming visits or consultations, ensuring you never miss an important event.
• Service updates, including any changes or enhancements to your care plan, delivered promptly to keep you informed.
• Notifications related to your health and well-being, ensuring timely and effective communication to support your needs.

Standard Messaging Disclosure

• Message and Data Rates: Standard message and data rates may apply based on your mobile carrier's terms. We recommend contacting your carrier to understand specific charges that may be applicable to you.
• Frequency of Messages: The frequency of messages will depend on your needs and interactions with us. On average, you can expect to receive [2-3] messages per week, though this may vary based on your engagement and preferences.
• Opt-Out: You can opt out of SMS communications at any time by texting "STOP" in response to any message thread. Once opted out, you will no longer receive SMS messages from us, ensuring your preferences are respected.
• Help Requests: For assistance, text "HELP" or visit our website at https://haloestouch.com/. We are here to support you with any questions or concerns
• Privacy Policy Access: For detailed information about how we handle your data, visit our Privacy Policy at https://haloestouch.com/privacy-policy.

Use of ‘Cookies’

We do not use cookies for tracking purposes You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.

Third Party Links

We do not include or offer third party products or services on our website

Security of Your Information

We implement industry-standard security measures, including encryption and secure storage, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Regular audits, system updates, and staff training further reinforce our commitment to safeguarding your data. We continuously monitor and enhance our security protocols to adapt to evolving threats.

Fair Information Practices

Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will notify the users via in site notification within 7 business days. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only those individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions.
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following:

• NOT use false, or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third party email marketing services for compliance, if one is used
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be clearly posted on our website with the revised date to keep you informed of any changes. We encourage you to review this page periodically to stay updated on how your information is protected. Your continued use of our services signifies your acceptance of any changes to this policy.

Contact Us

For questions, concerns, or additional information regarding this Privacy Policy, please contact

Reverent Hospice Agency

1500, S Eastern Ave. Ste. 150 Office #1509 Henderson, NV 89052
Email: hello@reverenthospice.com
Phone: 702-625-4644
Fax. 702-960-4605
Website: https://reverenthospice.com/

We are committed to providing you with clear and transparent information about our practices. Your trust is essential to us, and we are here to address any concerns you may have. Our team is always available to support you and ensure that your privacy needs are met with the utmost care and attention.

Privacy Policy last updated on Date: Dec 26th, 2024